Engine & Transmission Exchange Inc

I highly recommend Engine & Transmission for any repair of your vehicle. I had my Ford Escape at another repair shop and they couldn't fix it. It needed a new transmission. That's not something you want to hear. E & T made it as painless as possible and updated me along the way, checking with me before doing anything. I had another issue that they repaired and only charged me for the part not labor. I had my car back in less than 2 days. They are top notch and I will continue to use them in the future.

I have come to ETE for serval engine/suspensions problems over the past few years. Vince, Jeff, Oscar and the team are the best around. They are clear, direct and not out here gouging you for money. Their services are timely and well done. I am preparing to sell my car and they have provided me with really good advice to help make informed decisions to increase the cars value. I am not a car expert by any means, so I greatly appreciate how approachable and informative the staff is here. I would highly recommend ETE.

I'd give this place zero if I could...... I spoke with Oscar regarding a rear differential leak. I said I thought it could be the differential cover gasket. Oscar commented that it was also possibly the pinion seal. I agreed that was also a possibility. Bottom line, I made it very clear that I had a differential leak that was significant, and wanted it fixed. At no time did Oscar, or anyone at ETE, explain to me that they don't do any kind of differential seal replacement, they simply remove the ENTIRE differential assembly, and replace it with a different one at a cost of $2500, plus tax. This wouldn't have been an issue had this been explained to me up front. It was not. Instead, I was told it was $142 to get the truck up on a rack, and diagnose the issue. When I received a call telling me there was a significant leak (again, this was known, I wanted to know what the cause was, and have that specific issue addressed), that is when I was told "we don't don't do seal replacements or rebuilds, our guy doesn't do that. We just simply remove the entire assembly and replace it". Why wouldn't you tell me this to begin with? Why not just say "should you have bad seals, we don't rebuild/replace those, we do a full replacement, and the cost for your vehicle will be $2500, plus tax" ? The reason I wasn't told this, is so I'd come in, spend $142 to get information I already knew, and whether I chose to unnecessarily have the whole differential replaced, or decline repairs and leave (which I did), you get $142 for virtually nothing. It was a complete waste of time, and money. That's extremely dishonest. I read other reviews on here and see that a customer with a BMW had the exact same issue/experience - you all knew you didn't do the specific repair on his vehicle, but had him come in anyway. Avoid this place, but should you choose to go here - get as much information about the specific work you need done as possible. Do NOT accept brining a vehicle in, only to be told "we don't do that". Any reputable shop will tell you up front what they do, and more importantly, what they don't do.

Really enjoyed my experience with ETE! AAA recommended this place to tow after my car broke down recently. ETE listened to every detail of the situation and were thorough in their evaluation of my car. They were willing and flexible when I asked for further diagnostics on the engine. Never felt pressured to make a decision. Even though I ended up not getting the repairs done due to the cost outweighing the value of the vehicle, I would gladly return.

I can’t say enough good things about this place. I made an appointment on Saturday and I was able to get in first thing Monday morning. The workers took me seriously and were able to address the problem and give me a fair price to get it done same day. They even reworked their schedule so I was able to get to work. If you have car issues, this is the place to go.